Using the Website to Manage Devices

Register Your Customer Account on

If you have not done so, register your customer account (supplied by Lightspeed Systems as a serial number) on the website by following the steps below.

Sign In Page

Signing In

Follow the steps below to sign in to

Sign In Page

Organization Tab

Use the Organization tab to view and edit details about your organization, including the server name. Click the Save button to save any changes you make.

Organization tab

Devices Tab

Use the Devices tab to view and edit devices in your organization running Mobile Filter.


Registering the MAC address is required to uninstall the client on devices other than Chromebooks.  Adding MAC addresses is not required for Chromebooks using the LSChromeFilter Chrome extension.

Mobile Filter Devices Tab


Use the Search window to search for devices.

Adding Devices

To add one or more devices devices click the Add Device button. The following will be displayed.

Add Device Window

To add a single device, enter its MAC address and then click Add. To add multiple devices from a CSV file, follow the steps below.

Add Devices from CSV file

Sample Mobile Filter CSV File

To import multiple devices from a CSV file go to select Devices > Add devices > Add from CSV. The first column must be titled “mac_address” with the addresses below it, 1 per cell. The second column must be titled “schoolid” and needs to contain your school ID. You can find your school ID by going to Web Filter > Mobile Devices > School ID on your Rocket. This ID is based on what tier you want the device to be automatically registered to.

The following shows the correct format for the CSV file.

Sample CSV file

Transparent Tier Registration

When the Rocket has multiple tiers and a Mobile Filter connects to it for the first time the Rocket will redirect the client to the School ID page where the client will input the school ID to identify what tier/school they are part of.

With transparent tier registration you can import the device’s MAC address into along with the corresponding school ID. This allows the device on checkin to provide the needed client information so that when a policy query is made the Rocket can automatically bind the device without user interaction. This allows the device to be bound to the correct tier based on school ID.

You can find your school ID by logging into your Rocket and then making sure the correct tier is selected. Next, click Web Filterand then Mobile Devices. Your school ID is listed in the School ID table on this page.


Chrome LSChromeFilter extension Requirements:


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