How to get support and report outages

During normal business hours (7:00a - 4:30p)

  1. Call the Hardware group line at: 419-267-2804
  2. Email the Hardware group at: mail_staff_hw@nwoca.org
  3. Submit a ticket at: http://www.nwoca.org/submit-a-ticket

After normal business hours (4:30p - 7:00a)

  1. Email the Hardware group at: mail_staff_hw@nwoca.org (mark email as high priority)
  2. Call the Hardware group line at: 419-267-2804 and leave a voicemail
  3. Submit a ticket at: http://www.nwoca.org/submit-a-ticket

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